Saturday, February 28, 2015

Children, Drunks, Fools...and Russians?

Saturday morning: The report I got from the off-going nurse was that one of my patients was a big, hairy 50-something Russian man –let’s call him ‘Ivan’ - who’d been found wandering around the Charlotte-Douglas International Airport. He spoke no English, had an empty bottle of psych meds in his pocket but no ID, was supposedly from New York City but had disembarked from an incoming flight out of Tampa, nobody knew what to do with him and he was probably getting discharged today.  I got that twist of excited dread in my gut; excited because this sounded more interesting than the usual indignant drug seekers, dread because tracking down his back story was going to take a lot of extra time I didn’t have.
I made my assessment rounds, saving Ivan for last.  The report was right in that he had the size and pelt of a bear, wrong in that he did speak English – exactly three mushy words, “Yes”, “No”, and “Happy”.  I called the translator service, which involved the tedious process of asking them a question, handing the phone to him for them to translate, him responding, handing the phone back to me, them translating the answer.  The translator told me “I’m sorry, he’s not making any sense; he’s speaking Russian but the words are all jumbled - he did say the word ‘uncle’ a couple times.”  Grasping at this I asked the translator to see if my patient knew the uncle’s phone number.  “I’ll try”, he sighed “but I doubt we’ll get a real number”;  I handed the phone back to the smiling bear, who rattled off a long reply, sounding like his mouth was full of oatmeal.  “I think maybe…” the translator told me - “here, write this down….”  I jotted down what looked to be a genuine phone number, thanked the translator and hung up.  “I’m going to call this”, I said “I’ll be right back.”  He grinned hugely and nodded his bushy head – “YESH!”
I was thrilled to connect with ‘Abraham’, a kindly older man who spoke excellent English with a thick Russian accent.  He lived in Brooklyn and sounded tired, but was pleased to hear from me.  He told me he wasn’t really Ivan’s uncle, but was dating his aunt, who spoke no English, so he’d become a sort-of de facto guardian for Ivan whom, he said, was “like a young boy in a man’s strong body – he has, how you say, the schizophrenia.”   I explained how he’d ended up in my care.  “Yes, yes – he sometimes escapes the house and disappears for a time.”  I said, “Disappears to Florida!”  “Yes, well, not usually.  He’s not right, you see, so only he would know why Florida, but I tell you this - he knows no one in Florida!”  I asked if Ivan knew anyone in Charlotte – friends, family, anyone that would care for him after discharge and see him safely home.  “No, no one there; I am sure he got off the airplane because he thought he was home – he’s like a child, really.”  “If he’s that confused, Abraham, how did he get on a plane in the first place?”  “Oh, I wonder sometimes if perhaps God speaks to him, tells him what to do, you know. Ha-Ha - don’t be worried, my friend, he’s normally quite docile – if you tell him what you want, he will do it with a smile, until God tells him otherwise!” I swallowed, praying that God would tell him, in Russian, not to pull out his IV and wander the hospital halls, because I surely couldn’t. “Could you fly to Charlotte and pick him up?” I put forth hopefully. “Oh no, my friend, I am much too poor, plus I am almost 80 years old – I don’t fly, no, no”.  I knew Abraham driving down would take a full day, but tried anyway; “Oh no, my friend, Ha-Ha, you are not familiar with New Yorkers – we do not own cars!” Chagrined, I gathered what little information I could from Abraham and we exchanged e-mail addresses to save money on phone calls.  I started to really worry about how Ivan would get back to New York. I hoped he wouldn’t be discharged today and I could dump this hassle on tomorrow’s nurse, until I realized that tomorrow’s nurse wouldn’t care that he was just a giant child, would call Social Services to collect him and he would languish in linguistic isolation until Abraham could fly down to escort him home, which would be never, no, no.  It seemed, to my consternation, that no one else on earth understood the situation and could return Ivan home, but me.
The doctor discharged Ivan on paper that afternoon, unconcerned that Ivan had no money, nowhere to go and no one to take him there. If I wheeled him out to the curb, that’s where I’d find him at the end of my shift, sitting in the November chill in his shirtsleeves. Since I was in charge of his actual, physical departure, I could delay it as long as I wished, so I just turned up the TV and kept him fed until I could formulate a plan. “YESH!” he grinned happily, his beard larded with crumbs. I sent Abraham an e-mail, asking if he could wire money for a plane ticket; he replied “But you said he had no identification – how will he pick up his money?  How will he get to the airport? How will he buy a ticket?  How will he know where he is going – he could end up in Kansas!  No matter - I cannot afford it anyway.”  Crap.  Ivan was stuck until I could deposit him on whatever mode of transport we could finagle.  Planes were out, trains were too expensive, a cab would be ridiculous, what about… a bus?  I checked the schedules and prices online and sent the link to Abraham; an idea was beginning to germinate.  I told Abraham to wire the money for a bus ticket to me – I would cash it, buy the ticket for Ivan and get him on the bus myself.  It took a lot of faith for him to wire $200 to a stranger, but he did – Western Union confirmed the transfer 20 minutes before my shift ended.  I called my wife, Tammy, and explained the situation, inviting her along for the adventure – in reality, I wanted a witness in case the hospital took umbrage with me spiriting away a patient in my private vehicle.  But, I reasoned, he wouldn’t be a patient after I discharged him – he’d be a free man, and I’d be off the clock, a free man too!
Saturday night: My shift ended, I finished the discharge paperwork, discontinued his IV, helped him change out of his voluminous hospital gown, plunked him in a wheelchair and rolled him to the front door just as Tammy pulled up.  I bundled him into the van, tossed the wheelchair at the sliding hospital doors and we zoomed off to the nearest Western Union.  Tammy felt sorry for him in his short-sleeved shirt and wanted to stop at Kohl’s to buy him a sweatshirt. “Would you like a sweatshirt?” I shouted, hoping the volume would compensate for the language barrier.  “NO!” he grinned.  We bought him one anyway, triple extra large.  “YESH!” he beamed, spraying crumbs as his bushy beard sprang from the neck hole.  The money changed hands smoothly at Western Union and we hustled downtown to the Greyhound station.  We went in and Tammy sat with Ivan while I purchased the ticket. Bad news: Ivan’s bus wasn’t leaving until 1 a.m., which meant five idle hours for him to wander;  there was no way I was watching him till the wee hours after working a 12-hour shift. I pulled the young stationmaster aside and explained the situation: “He doesn’t speak English, and he’s a little slow, so someone is going to have to watch him to make sure he stays in the station and gets on his bus.  Also, I see there’s a stopover in Virginia – please inform the driver not to let him off the bus.  I can’t stress that enough – DO NOT LET HIM OFF THE BUS!”  The stationmaster sullenly agreed, but I was left with an uneasy feeling; I wasn’t convinced he understood the gravity of the situation, or really even cared. I called Abraham, gave him the ticket and travel information then handed the phone to Ivan for Abraham to translate; Ivan grinned and nodded as he listened.  I gave the stationmaster Abraham’s phone number for emergencies, tucked the ticket and his hospital paperwork into Ivan’s pants pocket, ridiculously explained once more to an uncomprehending Ivan what his itinerary was, pointed out the stationmaster as his go-to for questions, pointed out the snack machines as his go-to for food, pointed out the bathroom as his go-to for everything else, explained to all the other bored passengers sitting around Ivan what was happening and how much Ivan needed their assistance , slipped him $20 and a CLIF bar, gave him a hug, breathed a silent prayer, and left.  “HAPPY!” he yelled at my back.
Not an hour later, Tammy and I were eating chili at Lupe’s when my cell phone rang. I didn’t recognize the number so I silenced it and we carried on with our conversation.  My phone gave a little chirp, telling me I had voice mail.  Curious, I logged in; it was the nursing supervisor at the hospital - my heart sank.  I felt what I’d done was right, but I knew, too, from an administrative view I’d bruised a few rules.  “Mr. Morris, I just got a call from a Mr. Abraham in New York, who had received a call from the Charlotte Greyhound station regarding a patient you recently discharged – can you explain the situation to me, so I don’t look like an idiot?”  Uh oh.  I called Abraham.  Ivan, it seemed, had come up to the stationmaster multiple times asking questions in rapid, mushy Russian, then had tried to board the nearest bus.  The stationmaster, unsure what to do, panicked and called Abraham, who then called the hospital looking for me.  The hospital switchboard operator transferred him to the floor Ivan had just left and Abraham found himself talking to a floor nurse with no idea what he wanted.  She found her charge nurse, who was just as mystified, transferring Abraham to the nursing supervisor, who spent twenty minutes in the computer trying to identify who Ivan was and which nurse had discharged him.  She then had to dig into my employee file to find my emergency contact number and by the time she got my voicemail she was, in a word, livid.  I told Abraham I wasn’t with Ivan anymore, that the stationmaster was aware of the situation but wasn’t that bright himself.  “Call him back and tell him to hand the phone to Ivan, then you can explain to Ivan, again, what the plan is”.  “Yes, yes, - I should have thought of that.  Ha-Ha - like the blind leading the blind, yes? Thank you so much, my friend; I will not trouble you again!”  I called the nursing supervisor, mollified her with an edited version of events, went home and went to bed.
Monday morning: 36 hours after telling Ivan goodbye I received an e-mail from Abraham – Ivan had just walked through the door, wearing a filthy Charlotte Bobcats sweatshirt and an enormous smile.  Abraham got a call Saturday afternoon from a Virginia state trooper. Despite my warning, the bus driver had let Ivan off the bus in Virginia; he promptly wandered away. Charlottesville police found him several hours after his bus had left, shivering on the sidewalk in front of the Blue Moon Diner.  He was placed on another bus, the driver given a stern warning, this time with some authority behind it.  He was allowed off the bus at the Port Authority in New York City late Sunday night - I imagine him peering around, grinning, and shuffling off into the dark.  It took him seven hours to walk the ten miles through Manhattan, across the Brooklyn Bridge to his aunt’s house, but he made it home, deliriously happy. 
Next time I’m lost, I think I’ll try Ivan’s approach: “YESH!” “NO!” “HAPPY!”  They say “God watches out for children, drunks and fools” – that’s true, but maybe He uses us to do the dirty work. 

(If you’re interested, Abraham is a master with stained glass - http://public.fotki.com/legr/ )

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